Questions asked by parents/guardians
|
If you have signed up and finished the email activation, please input your email address and password what you registered with and click Sign In. You will log in the system and see the Dashboard.
If you have registered but haven’t activated the email account, please go to your registered email and open the activation email we send to you. Follow the instruction of activation and complete the process. Then click Enter Home Page to log in the system.
|
|
|
How does student change the password? |
|
You can open up My Account and click Change Password to enter the page. You need to fill the correct password, and then fill the new password and confirm to complete the operation. |
|
Why didn’t I receive the activation mail? |
|
The system will automatically send you an activation mail when you submit. If you haven’t received the mail, please wait patiently, since the transmission speed would be the main reason of the lag. If you still can’t receive the activation mail after 72 hours, it indicates that the mail service server can’t receive mails from our system, so please change to another email to register. |
|
|
What are the benefits for email registration? |
|
Our system use the registered email as the signing in account name to make sure that our user is using a valid email that can receive mails. It can be used to receive activation mail, booking notice, password find back, time modification, and some other important emails. |
|
How do I change my registered email? |
|
If your email cannot be used because of the password loss or some other reasons, you can contact our supporting staff and submit your new email address and the information for your identity verification. Our system administrator will update it to your new email to prevent any influences. |
|
|
|
|
|
|
Page 2 of 4 |
